Payment:
We accept payments with Credit/Debit Card through Paypal, and of course from a Paypal account.
We recommend you to do the payment within 3 days maximum; if you have any inconvenience please let us know. We cancel the transaction after 7 days if you don't say something to us. Thanks.
Shipping:
Because now most of the creations do only under the order, all items will be carefully packaged and sent within 3-10 days after payment is received! Larger and/or more complex items take longer. As soon as we receive your order, we will message you with an estimated ship date. If you need an item by a specific date, please message me before placing your order so we can discuss the details.
Shipping method: Deutschepost （FULLY TRACKED AND TRACED）
Delivery time: 7-14 BUSINESS days in normal condition. Please note, transit time may vary depending on location .
All packages are sent from Beijing, China.
Important:
please note that delivery times are an estimation provided from the postal service, it may vary slightly due to holidays, bad weather and other circumstances.Thank you for understanding.
Buyers are also responsible for any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery. Please make sure that you are up to date with your own countries customs fees. Returns will not be accepted due to customs fees. Here is a site that will help you figure out if you will incur customs fees - http://www.dutycalculator.com/
Your items will be packaged in a Kraft gift box stuffed with pretty shredded tissue paper for protection and stamped with the Feltify logo. We post all our items in sturdy boxes made from recycled materials Where ever possible we try to recycle packaging to help the environment and to keep postal costs down. Please reuse your packaging and help save a tree!
We like trees we want to save as many as possible!
